Last Updated On: 01 Feb 2025
In this policy:
User is a natural or legal person using Bonovalley website and services. GDPR means Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
Personal data, Processor and Controller will each have the meaning given to them in Article 4 of the GDPR.
At Bonovalley, protecting your privacy and securing all data flowing through our platform is our highest priority. We process personal data in accordance with the EU’s General Data Protection Regulation (GDPR) and all applicable data protection regulations.
We collect information in two ways:
Registration Information:
To create a basic account, you must provide your email address and password. Paid subscription upgrades require additional information including your name and physical address. We also collect your IP address. Bonovalley acts as the data controller for this information.
Service Login Credentials:
When connecting your Bonovalley account to third-party services, you’ll need to provide login credentials for those services. We create secure connected accounts and store your login information safely. This information is used solely for its intended purpose and is deleted automatically when you remove a connected account.
Integration Execution Data:
Bonovalley maintains logs of integration executions to provide run details and data transfer information. For this data, Bonovalley serves as the data processor while the user is the data controller. We store: - Integration execution details: 30-90 days based on plan
Usage Information:
We automatically collect data from your web browser when you visit our website or use our service, including: - IP address - Browser type - Previous webpage - Search queries - Locale preferences - Access history.
Cookies:
We use cookies to enhance your experience. These data files transfer to your device and may store registration ID and authentication information for maintaining your login status.
How We Keep Your Data Safe:-
- We use strong HTTPS encryption whenever you connect to our website - like a secure tunnel for your data
- Your passwords are scrambled into unreadable code (even we can't see them!) and protected with extra security measures.
- We store all your sensitive information using Amazon's advanced security system (AWS KMS).
- Our security features protect against common cyber attacks and we only support modern, secure browsers.
- All our servers are in secure Amazon data centers in the USA with the latest security updates.
- When connecting to other services, we use the strongest security they support. For some connections (like FTP), you can choose your security level.
- We use fixed IP addresses so you can better control who accesses your data.We are committed to doing our very best to protect your data and keep it confidential.
Bonovalley collects personal information (PII) for: - Account authentication - Password recovery - Integration execution notifications - Business communications - Feature updates - Usage analysis - Service improvements - Marketing Bonovalley products.
When accessing Google data, we follow additional restrictions: - Limited to specified API access scopes - No advertising use - No unauthorized human reading - Revocable through Google Security Settings.
If you grant Bonovalley access to your Google data, our utilization of that data will adhere to the additional limitations outlined in Google’s API Services User Data Policy and YouTube Terms of Service. By using Bonovalley (API client), including functionalities related to YouTube API Services, users consent to comply with YouTube's Terms of Service and Google Privacy Policy.
- Our access will be limited to reading and writing labels in Gmail, sending emails via Gmail, reading, creating, and modifying spreadsheets, managing events and calendars in Google Calendar, accessing and updating Google Contacts, creating and adding videos to channels and playlists on YouTube, and posting comments on YouTube channels. We will not share this access with third parties unless it is essential for providing and enhancing these features, adhering to applicable laws, or during a merger, acquisition, or asset sale.
- Human access to this data will be restricted unless we have your explicit consent for specific messages, it is necessary for security reasons such as investigating abuse, compliance with applicable laws, or for internal operations at Bonovalley, and even then, only when the data has been aggregated and anonymized. Users have the option to revoke Bonovalley's access through Google Security Settings if they prefer not to grant read/write permissions to Bonovalley.
- We will never utilize any Google user data for advertising purposes.
You may request account deletion through our support team. Upon deletion, all account information and logs are immediately removed from our database.
We retain personal data as necessary for our Terms of Use obligations or as required by law, maintaining our privacy commitments throughout the retention period.
We use Paddle for secure payment processing and only receive payment confirmations. Your full credit card details are not stored on our servers.
We don’t sell or disclose personal information for marketing purposes without consent. We may share information with: - Third-party service providers working with Bonovalley, limited to necessary access - All providers must maintain user privacy and data confidentiality. We work with third-party service providers (for example server services) to help us provide, improve or advertise our services.
We’ll notify you via email of significant changes to this Privacy Policy. Continued service use indicates acceptance of revised terms.
Your use of our services is subject to this Privacy Policy and our Terms of Use. Visit our Terms of Use for complete service usage terms.
For questions or concerns, contact Customer Service/Privacy at hello@bonovalley.com
Eligibility: -
Annual Licenses: 30-day refund window
Monthly Licenses: Non-refundable
Request Process:
1. Contact customer support
2. Explain refund reason
3. Await review and approval
4. Receive refund via original payment method
Non-Refundable Items: - Monthly licenses - Used services
We reserve the right to modify this policy at any time. Changes take effect immediately upon posting. Please note that this refund policy only applies to our SaaS company's services and does not cover any third-party products or services that may be integrated or used in conjunction with our platform. Note: This refund policy is a general guideline and should be reviewed by legal professionals to ensure it complies with local laws and regulations.
If you have any questions or concerns regarding our refund policy, please contact our customer support team for assistance.